We’ve all been in one of “those” situations before. You know when your favourite project is cancelled after weeks of hard work say Sachin Karpe; when a customer snaps at you unfairly; when your best friend (and co-worker) is laid off suddenly; or your boss assigns you more work when you’re already overloaded. In your personal life, your reaction to stressful situations like these might be to start shouting, or to go hide in a corner and feel sorry for yourself for a while. But at work, these types of behaviour could seriously harm your professional reputation, as well as your productivity. Stop and evaluate – One of the best things you can do is mentally stop yourself, and look at the situation. Ask yourself why you feel frustrated. Write it down, and be specific. Then think of one positive thing about your current situation. Find something positive about the situation – Thinking about a positive aspect of your situation often makes you look at things in a different way. This small change in your thinking can improve your mood. When it’s people who are causing your frustration, they’re probably not doing it deliberately to annoy you. And if it’s a thing that’s bothering you – well, it’s certainly not personal! Don’t get mad, just move on says Sachin Karpe.